Leading software-as-a-service (SaaS) communications workflow platform developer Whispir (ASX:WSP) has signed a multi-year contract with Singtel – a global leader in telecommunications.
The contract has a minimum contract value of SG$1.3 million for professional services and software licence fees. Transactional usage fee revenue will be generated in addition to the minimum contract value, representing revenue upside. The contract has an initial three-year term with an optional two-year extension.
Replacing Singtel’s enterprise-wide core notification systems, Whispir will lift and shift the requirement for Singtel having to manage multiple third-party vendors and internal products through the provision of a single, user-friendly platform, integrated with Singtel’s existing applications. Whispir’s solution enhances App Push, Email, Voice, WhatsApp and Rich Message capability to enable more impactful and personalised communication for Singtel across all stakeholders, at scale.
“Singtel is a globally recognised brand that has selected Whispir to unlock more value from its digital services. We believe this signals a step-change in the way businesses in the region are looking to use the Whispirplatform to transform their businesses and communicate more effectively with their stakeholders,’” says Jeromy Wells, CEO, Whispir.
Whispir’s Vice President of Asia, Andrew Fry said Singtel was attracted to Whispir because its secure, scalable, cloud-based platform meets the rigorous demands and diverse use cases that an enterprise customer, the likes of Singtel, requires.
“One of our key strengths at Whispir is supporting our customers to streamline their business communications processes and bring about true communications intelligence. This comes in many forms including modern engagement experiences and actionable insights, and it is this level of collaboration that will drive our partnership forward and uncover new ways for Singtel to engage with a range of stakeholders.
“Importantly, this new capability enables Singtel to rapidly deploy and resell Whispir’s new communications engagement capabilities to their existing and future enterprise clients,” added Mr Fry.