LiveTiles Limited (ASX:LVT) has launched a new product LiveTiles Vibe, which will help drive significant customer pipeline, and complete another step in LiveTiles realising their vision for the Intelligent Workplace.
Co‐Founder and CEO Karl Redenbach said LiveTiles Vibe is an important development complimenting the existing LiveTiles suite of products, addressing a crucial capability in the evolving digital workplace.
He said LiveTiles Vibe is a user engagement engine, designed to capture feedback from users quickly and easily, and to leverage this feedback to help drive critical business decision making across any topic of importance to the company and/or team.
LiveTiles will leverage its own marketing engine in addition to that of the company’s strong partner ecosystem, to accelerate adoption and exposure of the product.
Mr Redenbach said the product has a very strong roadmap which will see it evolve quickly over the next 12 months and build upon its current features to make LiveTiles Vibe a critical piece of the digital workplace.
LiveTiles “Vibes” are presented as cards to the users, allowing an immediate response without jumping out of their current application. Results are dynamically updated and available through the management dashboard. LiveTiles Vibe will leverage advanced Artificial Intelligence (AI) capabilities to target user engagement through the most relevant channel/application at the most suitable time for each individual employee.
LiveTiles Vibe interactions always take place within the environment where each employee spends most of their time, whether that be email, Microsoft Teams, mobile or other systems of choice. It has been designed for extreme ease of use, Vibes are fast, fun, secure and confidential. Such advanced personalised interactions will ensure that our customers can engage their employees in a powerful, useful, and non‐intrusive manner resulting in high levels of ongoing user adoption.
COVID‐19 has significantly reduced the ability for customers to ‘read the room’ of their workforces and, according to Ohio State University, pandemic‐related stress has led to lower employee engagement . Traditional employee engagement surveys can also subject workforces to survey fatigue.
Finally, social isolation from COVID‐19 has increased the cognitive load on workers, who make poorer decisions as tasks become more taxing, according to Swiss researchers. Switching tasks also results in lower productivity across a worker’s deliverables, according to the American Psychological Association.
It became clear from our discussions with clients that COVID‐19 has fundamentally changed the dynamics of critical business decision making and that a user engagement engine powered by artificial intelligence was sorely needed,” Mr Redenbach said.
“LiveTiles Vibe adds to our vision of the digital workplace at a time when our digital workplaces have changed forever.
“Our vision for LiveTiles Vibe is to help our clients understand their people without adding to their chaotic COVID‐19 remote working lives. Imagine you are doing a critical task.
“Vibes will appear in that app as a question. You answer that question without leaving that app, it then disappears, and you get back to working at your priority tasks.
“We are also proud to be partnering with Human Link on LiveTiles Vibe. Human Link understand how to help employees flourish at some of the world’s largest and most successful companies.”